Ndakuna Fonso Amidou

London, United Kingdom | 00447789747213 │

Operational Excellence & Strategist
Communication Systems | Project/Program Management | Business Development
Highly motivated and results-driven operational excellence certified (Prince2 and MSP practitioner, MOR, ITILV3 and Lean Six Sigma) professional with hands-on experience in delivering strategy implementation (program management). Proven expertise in designing, innovating, and implementing strategies and ability to operate E2E. Outstanding capability to view workplace scenarios systematically, design and implement effective systems, troubleshoots, identifies, and mitigates problems by working collaboratively with all departments. Exceptional management skills with the aptitude to manage and deliver E2E ICT projects across all technology departments in Telecoms. Founder of a healthcare clinic in Cameroon, delivered more than 3000 babies. Founder of “ElectroniCo” Club at Brunel University, UK; grown from about 50 to about 200 members. Understand and worked with ICT policy, digital transformation, and emerging technologies. Committed to provide excellence to organisations to utilise expertise.

 Project Development
 Quality Control & Budgeting
 Strategic Planning & Analysis
 Patient Care & Support 

Profitability & Growth
 ICT Policy Design
 IT Infrastructure
 Healthcare Services 

Problem Management
 Strategy Implementation
 Internet Regulations
 Strategy Innovation & Design

MBA-Strategy and Technology, Said Business School, University of Oxford, 2016 to 2017
Diploma in Financial Modelling, Said Business School, University of Oxford, 2016 to 2017
MSc, Social Science of The Internet (UK Best black Student), University of Oxford, 2015 to 2016
BEng (Hon.) Electronic and Electrical Engineering, Brunel University, UK Prize winner – Best Student in Department.
Higher National Diploma in Nursing, Capitol Nursing School, Cameroon


ITILV3 certified – IT Service Management (Telecoms), classroom based, awarded by The OGC, UK
PRINCE 2 Certified Practitioner level – Project Management, classroom based, conferred by The OGC, UK
MSP Certified Practitioner level- Programme Management, classroom based, awarded by The OGC, UK
MOR certified – Management of Risk, classroom based, bestowed by The OGC, UK
Lean Six Sigma Green Belt, awarded by Said Business School
Diploma in Financial Modelling, awarded by Said Business School

Vodafone, HQ, UK, INDIA 2014 – 2015
IT and Telecom Project/Program Manager
 Oversaw maintenance activities of telecommunications networks and led corporate telecommunications projects.
 Ensured profitability of business through delivering IT Projects with high degree of critical business impact, from £250k to £5M in budget.
 Leveraged expertise in maintaining final output quality of the project by actively monitoring cost, budget, and time.
 Delivered excellent services to clients through accomplishing projects within scope, time, and budget.

Vodafone, HQ, Newbury, UK 2013 – 2014
Networks 4G Migration Specialist
 Successfully launched 4G network in the UK by proposing and delivering a migration plan for 50M customers from old to new HLR.
 Facilitated customers by introducing 4G technology, which resulted in increase of their internet speed.

Vodafone, HQ, Newbury, UK 2013 – 2014
Problem Manager (Service Operations)
 Achieved continuous service improvement by working closely with cross-functional teams using Lean Six Sigma.
 Defined, developed, and communicated the practices and processes necessary for effective problem management to minimise the impact of service outages.
 Optimised the processes of improving cross-departmental business continuity for three technology departments.

Vodafone, HQ, Newbury, UK 2012 – 2013
IT Operations Specialist
 Tracked and analysed reports, identified customer requirements, developed improvement plan, and assisted department with change.
 Increased business profitability of the company ~£2M/year by creating a process for infrastructural units review.
 Successfully managed code deployment in four environments through formulating management framework.

UN & Motorola, Europe, Africa and the Middle East (EMEA) 2010 – 2011
System Engineer
 Ensuring highest levels of systems and infrastructure availability; designed and implemented mission critical radio communication systems for five United Nations missions in EMEA.
 Successfully handled the projects ranging from £200K to £11M, took effective decisions on type of technologies, features, and factory acceptance tests.

National Health Service, England 2005 – 2010
Mental Health Professional (Project Specialist)
 Developed treatment plans, provided patient care to about 15 patients at a time, actively monitored patients, and led therapy sessions.
 Offered expertise in dealing with mentally disordered offenders, across 4 services with different focus.

Awarded Motorola Junior Engineer of the year, for achievements on a £11M project with the UN
Awarded Vodafone star award 2013, for saving the company about £2M/year, in Opex
Awarded Pershing Square Scholarship to study at GTC, Oxford University (Reading MSc + MBA, 15-17)
Awarded 2016 UK Best Black Student by UK Houses of parliament
2012 IET (Institute of Engineering and Technology) Prize winner at Brunel University – Best Student in Department

English (Fluent) and French (Fluent)